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We will inform you of any issue regarding delivery of your order in time. Please check your Email inbox (which is associated with your PayPal account) regularly when you place an order with us until you receive the package, please also keep yourself reachable by telephone (mobile or landline), we will call you in case we do not receive a reply from you by Email in regard to the delivery of your order.
We are NOT responsible for any failed delivery due to the facts which include but not limited to recipient not home or incorrect address, Email or Telephone number after Email or call you several times without any reply.
All packages delivered from Hong Kong, all prices do not include any customs duty or VAT tax or any kind of tax, and the buyer need to pay for them if there were any.
Please unpack and check the items inside before signing the airway bill, if you find any item damaged or lost, ask the courier to produce formal proof. We will not accept any claim without such a proof.
Expected Shipping Times
We will make every attempt to ship out your order as soon as possible.
Orders placed Monday through Saturday by 2:00pm Central Time will generally leave our warehouse by the next business day. Orders placed after 2:00 p.m. CST or on Sunday and holidays will generally leave our warehouse within 2 business days.
Shipping Methods
We at the moment use DHL to deliver your order, it usually take some 3-6 days to your order to arrive.
If the carrier requires additional information from you, we will need to reach you immediately. So please make sure your order contains an email address that you check regularly, or you can also opt to be notified via SMS text message if you have an SMS messaging device available to you.
Tracking Your Shipment
DHL shipments:
www.dhl.com
FedEx shipments:
www.fedex.com
1-800-GO-FEDEX (1-800-463-3339)
Please contact your local DHL for website and telephone number.
7 Days Money Back Guarantee
If you are not satisfied with any of the products shipped by Carddsi.com, we'll be happy to refund your payment. Please contact our Customer Service within 7 days* after receiving your shipment*.
If you have any questions regarding your order and shipping, please contact us.
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